1. Supplier notification is required in cases of nonconforming product, including
arrangements for Toolcraft of Phoenix approval of supplier nonconforming material.

2. Supplier notification is required for changes in product and/or process definition including, where required, per Toolcraft of Phoenix approval.

3. The supplier will flow down to subtier suppliers the applicable requirements in the
purchasing documents, including key characteristics.

4. Certification(s) of Compliance to all applicable specifications if requested by Toolcraft of Phoenix.

5. Right of Entry shall be granted to Toolcraft of Phoenix, its customers, and regulatory
authorities, to all facilities involved with the order and to all applicable records, for the
purpose of monitoring product quality.

6. Records resulting from the processing of this order shall be retained for a minimum of
fifteen (15) years after completion of Toolcraft of Phoenix’s customer’s contract, or as
otherwise required by that customer. If disposing of records after the minimum
retention period, dispose of expired records by means of deletion from all
servers/databases (for electronic records) or shred (for physical records).

7. Supplier responsible for Lost or Damaged Product

8. Supplier performance; Toolcraft of Phoenix will evaluate and record the supplier(s)
ability to meet contractual requirements, including product characteristics,
specifications, on-time delivery, completion of documentation, and responsiveness to
corrective actions. Toolcraft of Phoenix reserves the right, at our discretion, to approve
and/or disapprove a supplier for lack of performance.

9. Supplier Quality System; a Quality System which assures compliance with supplied
documentation, including the purchase order, drawings, MOT, and specifications. A
system that complies with ISO 9001, AS9100, and/or Nadcap preferred. Toolcraft of
Phoenix will validate the supplier Quality System status by confirming the sustained
certification approval, quality surveys, and/or on-site surveillance audits.

10. Prevent the use of counterfeit parts (see 8.1.4 of the AS9100D / ISO 9001:2015
Standard)

11. Ensure that persons / employees are aware of:
– their contribution to product or service conformity
– their contribution to product safety, and
– the importance of ethical behavior

12. Suppliers will maintain an approved calibration system (where applicable) which
ensures valid measurements within the appropriate accuracy and is traceable to the
NIST.

13. For Calibration Suppliers; ISO 17025 Certified preferred.
Calibration Certificates must identify standards used and must be traceable to NIST
(National Institute of Standards Technology).